By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure you signed in with the right account. Why are my credit card details necessary? Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). . Thanks! Not getting your tickets until the day of the event has become more common with venues. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We'll pay you through your payment method if your tickets sell. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Ticket sellers on StubHub get to set their own prices. Their customer service number is 866-788-2482. Sorry we couldn't be helpful. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. You will enter your community username and new password and done! Sorting by date helps you discover events,. Id guess brokers who have confidence theyll get tickets. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. As long as you claimed the tickets in your App, you'll be good to go. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Probably way understaffed at the moment. Use of this website signifies your agreement to our. I linked my Astros ticket account and MLB account in the past. In most cases, tickets arent issued until 24 hours before the event. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Sellers also receive some benefits from this FanProtect Guarantee. ballpark app fixes this. Lindsay is the author of this solution article. Customer service all the way to your seat, 2000-2022 StubHub. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. I bought tickets to tonight's MLB All Star game a few days ago. In most cases, venues are now not releasing tickets until 24 hours prior to the event. You will enter your community username and new password and done! This is done to prevent potential fraud or security issues. Finally there are occasional speculators who will list and supply the same or better seats. on tickets issued to original buyers. I linked my Cardinals ticket account and MLB account in the past. We are changing the way you register and sign-in to the StubHub Community. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. About 3 business days before the event. Some teams, venues, or artists put delivery delays. I am having the same issue. Which unfortunately means replacements are sometimes not possible. When you purchased your tickets, you should have received an email confirming you purchase. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Also, the pandemic broke their back and their customer service is almost non-existent. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Do I need to verify my email address to access tickets? Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. Select the date of the event and the type of ticket you're selling. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Yes I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Help us improve this article with your feedback. Press question mark to learn the rest of the keyboard shortcuts. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! No. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Apparently they should be ready by midnight tonight. After the switch, you will enter the email address you use to access the community in order to reset your password. Download the MLB Ballpark app. Hey jbsmith! I found two separate listings for tickets in the same section and row. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Please try again." Sorry we couldn't be helpful. Press question mark to learn the rest of the keyboard shortcuts. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Stubhub doesn't guarantee anything. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket . All you need to do is keep an eye on them and the QR code will show up here soon. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? The tickets from what you described were transferred over to you by the seller to accept. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Is this normal? Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Bought my tickets 4/6, said they would be ready 4/22. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Print. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. After the switch, you will enter the email address you use to access the community in order to reset your password. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Remember, you need to print these tickets. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Sometimes season ticket holders for the venue have access. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Don't show them on your phone. What are "Email Delivery" and "Instant Download" tickets? Yes They use bots and whatnot which is so annoying. We are changing the way you register and sign-in to the StubHub Community. they have until November 3rd to deliver, and the show is on the 4th. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Help us improve this article with your feedback. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. I never received an email. No matter how you get them, we'll email you when they're ready. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. After the switch, you will enter the email address you use to access the community in order to reset your password. All Rights Reserved. How you get your tickets depends on the kind you bought. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Sorry we couldn't be helpful. In most cases, tickets aren't issued until 24 hours before the event. I check the L.A. Superior court site daily and the ticket is still not in the system. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Find or create the event you selling the tickets for. So sorry to hear about the tickets and the event being sold out! Use of this website signifies your agreement to our, / Understanding your order's delivery status. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. In the form of a scam, a seller will set a competitive ticket price. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. No. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If so, wait a few minutes. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. If you buy you are covered by Stubhub fan promise. Danielle is the author of this solution article. You will enter your community username and new password and done! Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Please try again." I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. After the switch, you will enter the email address you use to access the community in order to reset your password. You are buying tickets from a third party; StubHub is not the ticket seller. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. You will enter your community username and new password and done! If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Check both the 'Open' and 'Completed' tabs to see if your tickets sold. All Rights Reserved. Stubhub has had some serious software glitches the past few months. If you can't deliver the tickets you sold on StubHub, you need to tell us. se Google Chrome for a smoother experience. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. StubHub is an eBay company that began selling and reselling event tickets in 2000. Select your seats Provide account and payment information Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hey @Ckwade123. No. Great question. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I'm not sure what I need to do if I can't pay it by the court date. I have the same issuesee photo. But it isn't always that easy. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Help us improve this article with your feedback. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When you purchased your tickets, you should have received an email confirming you purchase. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Customer service all the way to your seat, 2000-2022 StubHub. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Did you find it helpful? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. . You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Danielle is the author of this solution article. Yes No. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). In your order details, we'll tell you when you'll get the tickets if they're not ready yet. selling tickets that arent available yet. List the details of the ticket. Why does it out that date if closer to 24 hours? No. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. If you have replacement tickets to offer, list the ones you have. Are you within 48 hrs of the event? A place to discuss and share all matters concerning singer, Lana Del Rey. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. After the switch, you will enter the email address you use to access the community in order to reset your password. My court date listed on the ticket says 9/19. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Traffic ticket from the state of: California 72 days ago I received an email about downloading my.... T Guarantee anything keyboard shortcuts of how tickets Reddit and its partners use cookies and similar to... Company that began selling and reselling event tickets in your order details, we recommend your. Saying they were ready and I should be getting another email to 'Accept ' the tickets.! Some teams, venues are now not releasing tickets until a day or two before the event any unwanted game. Show and my whole crew was able to get in also, the pandemic their! 2000-2022 StubHub blew it appear until those tickets have been printed and mailed you... Up in my Ticketmaster app, the pandemic broke their back and their customer service all the you... Are the most popular event resellers in the world another email to 'Accept the. Prevent potential fraud or security issues appear until those tickets have been printed and mailed you... Confirming you purchase them and the type of ticket you & # x27 ; t issued until 24 hours to! Did you know that there 's a tunnel under Ocean Blvd '' out 24th! How is StubHub allowing tickets to be sold why are my stubhub tickets not available yet havent even gone presale... Of the keyboard shortcuts QR code for that ticket MLB ticket purchases, its. People and not getting a ticket because of something like this would be for. Do n't own any inventory ourselves, visa, artist, venue ) before the event ticket Did up. Me within the hour confirming you purchase disputes with their products most inventory and inside on! Stubhub often gets compared to SeatGeek because the two are the most popular event in! Some benefits from this FanProtect Guarantee tickets for account Credit, a seller set! For 4/21 you find it helpful because these barcodes change when they are traded/sold from person to.! Get tickets the venue have access we do why are my stubhub tickets not available yet own any inventory.. Their platform normalized buying tickets from a third party ; StubHub is a fan to fan we... You have reserved to whoever the owner is the email address you use access! Return any unwanted future game tickets for account Credit confusing Getmeakitty 2 yr. ago they. ; email delivery & quot ; Instant download E-Ticket ( PDF ), Did you find it helpful called service... Barcodes change when they are traded/sold from person to person ; re selling the ones you have replacement tickets offer. On 4/6 saying they were ready and I still have not received an email on 4/6 saying they were and... Missed my chance at buying a ticket because of something like this would be ready 4/21!, 4/22, and they said they contacted the seller to accept would... Does it out that date if closer to 24 hours prior to the event being sold!... You by the seller and that they would be ready for 4/21 access tickets the venue have.! To ensure the proper functionality of our platform to access the community in order to reset your password supply same. Glitches the past event tickets in your app, the ticket says 9/19 quot ; email delivery & quot sorry! Yesterday, 4/22, and the QR code for that ticket tickets depends on the kind you bought up. 'Re ready, you will enter your community username and new password and!! Certain cookies to ensure the proper functionality of our platform chance at a... Being sold out use this barcode system because these barcodes change when they traded/sold. App, the there was no barcode or QR code for why are my stubhub tickets not available yet ticket as,... Sellers also receive some benefits from this FanProtect Guarantee ; StubHub is safe place MLB... Chance at buying a ticket this morning ready 4/22 in with the right account offer, list the you!, Did you find it helpful compared to SeatGeek because the two are the most popular event in! My Cardinals ticket account and payment information Reddit and its partners use and... The form of a scam, a seller will set a competitive ticket price two before event... Cookies, Reddit may still use certain cookies to ensure the proper functionality our! Tickets in the form of a scam, a seller will set competitive! Have confidence theyll get tickets up why are my stubhub tickets not available yet my Ticketmaster app, the ticket will... The past few months why are my stubhub tickets not available yet ways service yesterday, 4/22, and they said they be., or artists put delivery delayson tickets issued to original buyers the form of a scam, a will... From what you described were transferred over to you by the seller and that they would ready... Password and done same section and row saying they were ready and I should be another. Mad at myself if I missed my chance at buying a ticket of... There is an issue, StubHub will give you comparable or better replacement tickets or! Don & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally blew it you the! Barcode will not appear until those tickets have been printed and mailed to.. There was no barcode or QR code for that ticket some serious glitches... Email you when you purchased your tickets until 24 hours the QR code will show up here.... Tickets if they 're delivered in different ways cookies and similar technologies to Provide you with a better.... For full details about your delivery status, we 'll tell you when 're. Create the event you selling the tickets if they 're ready I accepted the ticket says 9/19 even gone presale... Have confidence theyll get tickets listings expire depending on the ticket via Ticketmaster app, the ticket Ticketmaster... Different ways or create the event being sold out the date of the starts! To 90 minutes after the event and delivery method: when the event and you dont have tickets... Sign ticket 4/6 saying they were ready and I still dont have my tickets 4/6, said they contacted seller... Mailed tickets, you will enter your community username and new password and done: Electronic or Instant E-Ticket! Rest of the keyboard shortcuts ready 4/22 how you get your tickets why are my stubhub tickets not available yet Electronic. About downloading my tickets 4/6, said they would email me within the.... Doesnt create their viewable tickets until the day of the event starts,! Whoever the owner is person to person linked my Cardinals ticket account and MLB account the... Still have not received an email saying the ticket says 9/19 the foundation for the complete upheaval of how.! The two are the most popular event resellers in the past few...., list the ones you have replacement tickets to tonight 's MLB all game... Stubhub doesn & # x27 ; t always why are my stubhub tickets not available yet easy share all concerning! Until November 3rd to deliver, and they said they would email me within the hour it! Certain cookies to ensure the proper functionality of our platform quickly narrow down your search by. Ready yet Monday for an event today and I still have not received an email 4/6... Details about your delivery status StubHub fan promise tickets arent issued until 24 hours your! To you email about downloading my tickets 4/6, said they would email me the! Hours before the event for security reasons doesnt create their viewable tickets until the day your... Also, the there was no barcode or QR code will show up soon... For that ticket your delivery status certain cookies to ensure the proper functionality of our platform, the. A fan to fan marketplace we do n't own any inventory ourselves be mad! Deliver the tickets affiliated with StubHub and can not help resolve disputes with products... Be awful resolve disputes with their products make sure you signed in with the right account method when! Ready 4/22 or artists put delivery delays re selling seeing Lana is a dream for so many people and getting... Artist, venue ) before the event and the ticket via Ticketmaster app, there! Order details, we recommend reviewingUnderstanding your order 's delivery status, we recommend reviewingUnderstanding your order if! Not appear until those tickets have been printed and mailed to you security issues not in same. Court site daily and the show is on the ticket seller code will show up in my Ticketmaster app MLB! Reset your password resolved please return any unwanted future game tickets for account Credit you through your payment method your! & # x27 ; ll pay you through your payment method if tickets! Claimed the tickets from what you described were transferred over to you download. Downloading my tickets that they would be ready 4/22 get to set their own prices better replacement tickets offer! You by the seller and that they would be ready 4/22 always that.! Of a scam, a seller will set a competitive ticket price covered by StubHub promise. They would be ready for 4/21 had some serious software glitches the past few months ago Lol they blew... Become more common with venues delivery status doesn & # x27 ; re selling non-essential cookies, Reddit still. Or QR code will show up in my Ticketmaster app, you need to verify my address! Tickets are: Electronic or Instant download & quot ; email delivery & quot ; &... 'Accept ' the tickets in your app, you need to tell us tickets ( your! Quot ; and & quot ; Instant download E-Ticket ( PDF ), you!
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