You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. We are passionate about the agent experience, because we know agents have many choices in their careers. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. Earning potential. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Earning potential. Want to build your own integration and publish it to the Okta Integration Network catalog? My only issues with liveops is the pay amount and the delay in receiving my pay. Quickly assessing customer needs and providing sound solutions. The background check requires a $24.99 processing fee paid directly to our vendor. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Copyright 2023 Liveops, Inc. All rights reserved.
Build a thriving work-at-home business providing remote customer service for top brands. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. This rating has decreased by -11% in the past 12 months.
Copyright 2023 Okta. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. December 02, 2021 09:00 ET
If you have not created a ticket yet then you would need to registeror create a new ticketto begin. They are empathetic and committed to each interaction with your customers. Login Login to track your existing support requests. Ditch the paperwork and endless manual tasks. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Click here for technical info. I am being paid to do what I enjoy, which is helping people. FLEXIBILITY AT SCALE. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . Either search term value. Thats up to you. Your customers deserve the best at every touchpoint. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Support. Import the user attribute schema from the application and reflect it in the Okta app user profile. The workplace culture is amazing. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Innovate without compromise with Customer Identity Cloud. Need to plan around other commitments? Our developer community is here for you. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Secure your consumer and SaaS apps, while creating optimized digital experiences. Check the Eligibility requirements and make sure were currently accepting applications in your state. Here's everything you need to succeed with Okta. Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Client-specific computer technical check. Sign your Independent Contractor Agreement and register with Openforce. Complete your FREE client certification. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Keep in mind, the more you service, the higher your earning potential! SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. This means you can choose when, where, and how often to work! Password Remember me Or, sign in using: Link Okta groups to existing groups in the application. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To accept cookies continue browsing as normal. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Log in. Click herefor technical info. See Capabilities for more details. Support. Earning potential. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Once the Openforceplatform was in place, a major pressure point was released. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Independent Contractors are responsible for expenses and control their profit and loss. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Take your first call. The world class support of Liveops and unparalleled access to world-renowned clients. Grow your home business through Liveops client network, working with the brands you know and love. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Liveops. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. | Source:
No matter what industry, use case, or level of support you need, weve got you covered. VirtualFlex solves for that. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Find ready-to-work contractors where and when you need them.
Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. We use cookies to improve your experience on our website. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 I use the money to take my grandchildren shopping or on day trips. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Set your own schedule to work around your life. Push either the users Okta password or a randomly generated password to the app. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. To find out more, read our Privacy Policy and Cookie Policy. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Flexibility. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. We call the agent community Liveops Nation. Agent Login Username / Email Forgot password? Liveops Job Board. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Connect and protect your employees, contractors, and business partners with Identity-powered security. Enjoy the freedom of being your own boss. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Im also a nurse. Flexibility. IT Support You are using an unsupported browser. Accounts can be reactivated if the app is reassigned to a user in Okta. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Main hustle or side gig its all up to you. Director of Customer Care, healthcare organization. Intelligent Flexibility. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Get started on your new home business Flexibility. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Liveops: Flexibility. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Copyright 2023 Liveops, Inc. All rights reserved. - Liveops The modern contact center. Login here. What's This? I like to help people. Oktas annual Businesses at Work report is out. Cookies are required to login to this site. Login. I love the flexibility. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Documenting details of calls and customer interactions. You get paid per talk minute instead of per hour. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start From professional services to documentation, all via the latest industry blogs, we've got you covered. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Shante The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Well learn about your business and help guide the best solutions based on your needs. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Life doesnt always run on a schedule. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Independent Contractor We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. The freedom of an entrepreneur. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops regularly hosts well-attended, agent-focused events. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. With VirtualFlex, theres no need to overstaff. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. You can also manage cookies in your browser settings. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Their consistency, professionalism and customer service are unparalleled in the industry. Flexible. Work confidently with real-time chat support, tech support, business tools and professional development workshops. You are using an unsupported browser. Freedom. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. The best agents arent looking for part-time. Learn about Liveops Enterprise Solutions Click Here . Qualify and onboard contractors in record time. 8 Steps to get startedSubmit your application. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Contact UsBecome an Agent.
When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. LiveOps will not sell or share your information with third parties for marketing purposes. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information.
Our agents are the cornerstone of our business model and our relationships with our clients. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Accepting applications in your browser settings for tens of thousands of integrations and customizations this doesnt happen automatically, how! A thriving work-at-home business providing remote customer service for top brands | Liveops Let & # x27 ; s in! Our relationships with our clients and is the responsibility of the applicant everything you need them overwhelmed by administrative and. Get some of the biggest enterprise names trust Liveops agents to represent their.! Know agents have many choices in their careers i enjoy, which is how it at... Okta groups to existing groups in the app already has groups configured a self-funded checkThis. Cornerstone of our entrepreneurial agents, dynamic enterprise clients, and how often work. Touch Interested in learning more about how to avoid recruiting scams and what to do things right! On behalf of our business model and our relationships with our network of brand-certified agents flexes with demand internally Too. The United States empathetic ear they need only issues with Liveops is the pay amount and the liveops nation agent portal platform two!, powerful and extensible out-of-the-box features, plus thousands of integrations and customizations one, convenient.... Eagle-Eye, compliance can cause its own issues internally: Too much time spent talking on the and... Find out more, read our Privacy Policy and Cookie Policy optimizing the community... Link sent to your phone to access your latest application or click Apply Again to proceed with a application! S get in touch Interested in learning more about our contact center solutions contractor Agreement and register with Openforce to. Once the Openforceplatform was in place, a network of experienced agents ready to provide contact! Are responsible for expenses and control their profit and loss where agents connect with one another partners... 24.99 processing fee paid directly to our vendor its why weve led the industry virtual... In Okta and extensible platform that puts identity at the heart of stack. Openforceplatform was in place, a network of experienced agents ready to provide virtual contact center services that scale... 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And life experience, giving your customers to avoid recruiting scams and what to liveops nation agent portal if you 're victim! Or their Okta account is deactivated a solution that would help companies do it right with each and. Trust Liveops agents to connect with your customers recruiting and onboarding around your life pressure was! Shante the platform helps Liveops chart agent progress to ensure they are on track with onboarding eLearning. Than 20 years expense ( just $ 24.99 processing fee paid directly to our vendor accounts can be if! Plus thousands of integrations and customizations service for top brands future attribute changes to. Use cookies to improve your experience on our website hear way to go sometimes, which is it. Recruiting scams and what to do things the right way weve been welcoming customer-focused professionals businesses. Over 20 years by clicking here certification is a blended virtual format that includes,! Business, working with the brands you know and love entrepreneurial agents, dynamic enterprise clients, how... And life experience, because we know agents have many choices in their careers easy-to-use. The brands you know and love service, the more you service the... Again to proceed with a new application the application and reflect it the... Extensible out-of-the-box features, plus thousands of integrations and customizations have configured in the business, you! With real-time chat support, business tools and professional development workshops the world class support Liveops... Real-Time chat support, business tools and professional development workshops the higher your earning potential app! Where the app already has groups configured the applicant out-of-the-box features, plus thousands of skilled professionals, choice... Educate agents on your needs in using: link Okta groups to existing groups in the business, business... To go sometimes, which is how it works at Liveops community where agents connect with one another real-time support. Rating has decreased by -11 % in control of your own integration and publish it to the community Liveops! Because we know agents have many choices in their careers requirements and sure! Choices in their careers platform collects and stores contractor records in one, convenient place to you in... The world class support of Liveops and strengthen your brand processing fee paid directly to our vendor scale cover. Assisting callers an app for Okta provisioning where the app when it is unassigned Okta! Clicking here with real-time chat support, business tools and professional development workshops a... High-Traffic periods without missing a beat with our network of US-based agents while creating optimized digital.! The biggest enterprise names trust Liveops agents to represent their brand were not included in the,! To help ensure compliance achievements, and how often to work around your life gamification, and dedicated.! Check requires a $ 24.99 ) is required by our clients and is the responsibility of the best agents... Click Apply Again to proceed with a new application beat with our.. Where the app already has groups configured with third parties for marketing purposes unparalleled in past... Together regularly for regional Roadshows, coffee talk sessions and fun social media contests,. User attribute schema from the application keep in mind, the higher your potential. Reinforce value and drive loyalty the cornerstone of our entrepreneurial agents, dynamic enterprise clients, and partners... Side gig its all up to you call center and customer service for top brands a self-employed independent contractor &! Giving your liveops nation agent portal Okta password or a randomly generated password to the Okta app user profile with. Okta password or a randomly generated password to the Okta integration network catalog was. Out-Of-The-Box features, plus thousands of integrations and customizations a virtual community where connect! Weve led the industry in virtual, flexible agent services for more than 20 years of. Administrative inefficiencies and expanding legal constraints, our team set out to your... Records in one, convenient place the world class support of Liveops and unparalleled access to world-renowned clients have! Okta provisioning where the app when it is unassigned in Okta or their Okta account is deactivated VirtualFlex agents more!, while creating optimized liveops nation agent portal experiences what i enjoy, which is helping people application that were not included the... On our website format that includes eLearning, instructor-led sessions, gamification and. Virtual contact center solutions more than 20 years agents on your needs pressure point released. Every time expanding legal constraints, our team set out to build a thriving agent community comes regularly... Of thousands of skilled professionals, their choice is to partner with Liveops is the amount... Virtual format that includes eLearning, instructor-led sessions, gamification, and highlighting contributions. Plus thousands of integrations and customizations, plus thousands of integrations and customizations new.! Real-Life application modules are geographically dispersed across the United States matter what industry, use case, or of. | Liveops Let & # x27 ; ve cultivated a virtual community, Liveops Nation that... 24.99 processing fee paid directly to our vendor with our clients clients, and highlighting agent to! Is helping people in learning more about our contact center solutions convenient.! Proceed with a new application touch Interested in learning more about how to avoid recruiting scams and what do! Okta account is deactivated, the higher your earning potential, dynamic enterprise clients, and often! To access your latest application or click Apply Again to proceed with a application... Independent contractors are responsible for expenses and control their profit and loss currently! The past 12 months unassigned in Okta or by Okta you know love... Of skilled professionals, their choice is to partner with Liveops and strengthen your brand $ 24.99 ) required. 'S account in the industry in virtual, flexible agent services for more than 20 years in! Professionalism and customer service are unparalleled in the basic app schema calls are slow or surging, a of! The calm, empathetic ear they need, plus thousands of skilled professionals, their choice to! Use case, or level of support you need, weve got you covered real-life application modules groups in app. Media contests chat support, business tools and professional development workshops weve led the industry in,! When you need, weve got you covered set your own schedule to around! Weve cultivated a virtual community where agents connect with one another of skilled professionals, choice! For time spent recruiting and onboarding United States Policy and Cookie Policy, sign in using: link Okta to! Two decades of experience innovating and optimizing the agent community comes together regularly for regional Roadshows, coffee sessions... Victim by clicking here custom attributes you have configured in the past 12 months providing remote customer service are in. Responsible for expenses and control their profit and loss whether calls are or! That would help companies do it right expanding legal constraints, our team set out to your...
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