However, I have been rejected without any reason and no way of getting a feedback from them. The process took 2 days. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Assessment day lasting 4 hours
Interview Questions. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I interviewed at Jet2.com and Jet2holidays. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. The process took 1 week. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. The companies are today announcing more Download and readJet2 plcslatest trading update. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Documents checked and uniform sizes taken. Directed me to ring up and re-book my seat for free. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . Followed by a video interview. And not to forget a pair of free return flights for those sharing their birthday with us This customer service rep interview question is your opportunity to show off your customer care skills. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. 1. What is the interview process like at Jet2.com and Jet2holidays? I thought I had done very well in all of these however I was unsuccessful. The roleplay was fairly easy and the interviewers were very nice. Jet2.com was named the - by UK travel agents for the tenth time. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail.
How Can I Speak to Jet2 Airlines Customer Service? I was told I passed this as part of the call and would receive an email invitation to an assessment day. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. Step two: online written assessment. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. I was then sent an email with a maths and English assessment. message, please email I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. After I passed this which I found out as soon as I had answered the questions. Applied on the 11th of February. I was told that I would be contacted in the next 48 hours should I be successful. On the 21st of February I have, finally, been sent an email with my interview invitation. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. I applied online. excuses voor het ongemak. I applied online. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. Great interview. Disculpa Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. . Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. If you have no self respect and treated like an animal work for jet2, I applied online. Remain impartial. Birthday cake Very Friendly. Anonymous Interview Candidate in Leeds, England, I applied online. Great interview. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com
The process took 5 weeks. We were in & out in 15 minutes. Online application
Anonymous Employee in Edinburgh, Scotland, I applied online. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Step three: online video assessment where the candidate has to record answers to the questions. Show empathy. Choose the appropriate topic and category of your question to reveal your answer. Reviewed March 17, 2022. Lamentamos pelo inconveniente. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . Get access to Richard course at:https://passmyinterview.com/customer-ser. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. Booked day off work and prepared for interview. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team
I applied online. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. tell the interviewer if the line is bad or you cannot hear. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview
First round is telephone interview, then face to face and then acting out a scenario. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . The assessment day consisted of: a presentation about the company. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Questions about myself and my experience from past jobs. This lasted 10 minutes and I was asked two competency questions. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Get a quick guide about Delta airlines refund policy & rules. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Is First Class Worth It On British Airways? Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Applied on the 11th of February. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Internet and download speeds. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. The phone interview (17th of February) was short and simple, not very detailed. A band to help our customers get into the holiday spirit Onze Press 1 if you need to ask a query related to a website or mobile app. Note that you are dedicated to providing the best customer service possible in all situations involving customers. Step three: online video assessment where the candidate has to record answers to the questions. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. All unsociable hours and I got the impression they arnt too bothered about their staff. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. scusiamo se questo pu causarti degli inconvenienti. This lasted 10 minutes and I was asked two competency questions. Reasons why Jet2 was chosen as a career. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Slightly unprofessional. per informarci del problema. Sign Up for Job Alerts. You need to stay on the phone call until you're in touch with an expert. Tell me about a time you dealt with a difficult customer? U.K What you will be doing. I was then sent an email with a maths and English assessment. First, an online assessment. What a joke. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Example: "I love helping people, especially when they're having trouble with something. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. message, contactez-nous l'adresse Il primo step si basa su una video interview su una piattaforma. Performance & security by Cloudflare. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. At Jet2, we always strive to reward the amazing work of our colleagues. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. Growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and.. 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