There was also no other storage so the room ended up very cluttered. Fridge replenished each day with fresh water and juices. A few shops, boat trip organisers and car hire quads etc. The variety is great- lots of original fruit smoothies and teas with cheese foam. We hope to welcome you back in the near future. Superb staff too! What food & drink options are available at TUI BLUE Caravel? At. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. We are more than happy to read that you enjoy your stay with us. The staff were brilliant couldnt do enough for us. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. Liked the young band outside, the Elton Night and Casino Night most. The room was on the second floor accessed by a dirty lift which looked like a service lift. The island didnt need to win me over as it already has my heart but now so does this hotel! Each bit of the hotel from the check in to the departure and everything in between was incredible , a real treat! Yes, guests often enjoy the ocean view available here. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. Kind regards, George Balaskas Hotel General Manager. The hotel itself is nice, its in a beautiful location. One negative of the main pool loungers is the stale water smell. My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. Great evenings are for a drink on hand and this view Hello from #Caravel All I can say is amazing. Available either in the morning from Zante harbour or the afternoon from Keri harbour, this half-day cruise is a real treat for all the family. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. For specific enquiries, we recommend calling ahead to confirm. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. There are set times to eat and nothing to eat between these times. Even the toilet seat was stained yellow - not great for a four star hotel. Lifts: 7. Rooms Cleaned every day to a high standard . The island didnt need to win me over as it already has my heart but now so does this hotel! Yes, dry cleaning and laundry service are offered to guests. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. We hope to welcome you back in the near future. Only gripe was it would have been nice to have the plates warmed, however, it was all so tasty it didnt have chance to go cold. Please, be kindly aware that your feedback is highly appreciated as it makes your blue team better. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. Went out most nights Food Fantastic food in general BUT you must eat formally - no snacks on your sun-lounger or between meals , this place really needs a pool snack bar. Lots of places outside of the hotel to book boat trips and quad bikes etc. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. At. Water isnt warm but absolutely bearable and refreshing on a hot day. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Your feedback is very important for us. Treatments started from 50/60. Yes, dry cleaning and laundry service are offered to guests. All staff. My only feedback would be to have a bigger safe, as in. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . Weather was incredible and the Wed recently stayed at Tui Blue Meltemi in Santorini - our first experience of a Tui Blue category hotel, and also 5 star - one we walked away from with expectations surpassed. Fridge replenished each day with fresh water and juices. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. We are more than happy that you enjoyed your stay with us. Staff- As most of the reviews state, the staff our very friendly and attentive. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. Will be visiting again! Staff all very friendly, hotel clean. Please enable cookies on your browser and try again. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! You could pay for premium alcohol however we didnt. we loved the staff that make it the place it is i cant mention staff by name because that would be unfair to the staff who you dont see.the food.is fantastic .we dont go back to the same hotels but could be the one that we will. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. TUI BLUE CARAVEL - Updated 2023 Prices & Hotel Reviews (Tsilivi (Planos), Greece) Europe Greece Ionian Islands Zakynthos Tsilivi (Planos) Tsilivi (Planos) Hotels TUI BLUE Caravel 1,321 reviews #14 of 70 hotels in Zakynthos Save Share Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece Check In / / Check Out / / Guests We are sorry to hear that you didnt enjoy your stay with us thats why our BLUE Guides offered you to move to another hotel after 1 day. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! We will discuss your comments with the responsable departments. The staff speaks multiple languages, including English and Greek. Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! Lunch on this was disappointing (hard bread) but good tzatziki. Paddle boarding for one hour is 10. The staff were brilliant couldnt do enough for us. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. The staff speaks multiple languages, including English and Greek. Highly recommend booking to go here in the summer time! Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. The hotel's all-inclusive offer also includes a varied fitness programme and entertainment. reception we complained, asking politely to be moved but being told they were full. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. Food - delicious!! This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. TUI BLUE FOR TWO Hotels designed for adults Contemporary style Top dining scenes Great settings A focus on wellbeing Low-key entertainment Attentive service FACILITIES View all facilities Infinity pool The sleek infinity pool here comes lined with a terrace and loungers. more. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. This is the version of our website addressed to speakers of English in Malaysia. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. Flavour, choice, and presentation were exceptional. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! Your feedback is very important to us. Entertainment was good. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. We will share your lovely comments with the whole team. Yes, free parking is available to guests. Overall a really relaxing break at a very laid back peaceful hotel! Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Yes, guests often enjoy the ocean view available here. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. We will share your comments with the responsable departments to improve our services.Many kind regardsGeorge BalasaksHotel General Manager, This is the version of our website addressed to speakers of English in the United States. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. Really cant fault this hotel. We are very happy to read that you enjoyed your stay with us. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are happy to read that you enjoy your stay with us.Your feedback is very important to us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We are more than happy to read that you enjoy your stay with us. Even the toilet seat was stained yellow - not great for a four star hotel. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! Delivery & Pickup Options - 159 reviews of Smoking Tiger Coffee Lab "Soft opening until the 10/24 and will start doing dine in on that day GRAND OPENING! I know most will say that you dont spend a lot of time in a room but when youve paid almost 5K for 14 nights I do want a room that is large enough to move around in. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Paddle boarding for one hour is 10. Its not somewhere Id return to in a hurry but it definitely wasnt a terrible holiday either. In ours the water was running brown and there was a constant sewage smell in the bathroom. Im not a big dessert fan, however these were designed beautifully. Our colleagues showed you the bottles and you agreed that the water was fine. We are happy that you enjoyed your staff service. The island of Zakynthos is famous for the sea turtles. Pointless. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. We will discuss your comments with the responsalbe department to improve our services. We did some water sports a short walk away - very reasonably priced. We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. The hotel manager was always around and was very polite and friendly. I honestly felt like Id taken it down a gear or two and really felt the benefit of it. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Absolute bliss! We stayed for 7 nights at the end of September. Claim your listing for free to respond to reviews, update your profile and much more. Top room amenities include a minibar, air conditioning, and a flat screen TV. The hotel pool towels are grey and blue. more. We will discuss your comments with the responsalbe department to improve our services. Is parking available at TUI BLUE Caravel? You can see our evening prgramm also on the BLUE app. As many of our guests are very interessted to know more about the island and the environment we are very happy that every wednesday ARCHELON present their project to our guests. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. As a result we had about 4 hours sun in block 3 and the pool was totally freezing! Please be kindly informed that during your stay with us our maintenance manager came several times to your room to fix the water as you told us it would be brown. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. Our second visit here and it looks like Covid has taken its toll. Flavour, choice, and presentation were exceptional. The staff are lovely and the setting is stunning, along with the room we had. The staff are lovely and the setting is stunning, along with the room we had. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. Our colleagues showed you the bottles and you agreed that the water was fine. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Is parking available at TUI BLUE Caravel? The TUI BLUE Seno is an adults-only hotel for wonderful hours for two - on its own beach, at the heavenly pools, in the spa, or in the romantic restaurant with excellent Turkish-Mediterranean cuisine. What food & drink options are available at TUI BLUE Caravel? For me, currently Tui Blue Caravel isnt 5 star but has the potential to be. Absolute bliss! Superb staff too! Zakynthos Town is within easy reach, too its just 15 minutes drive away. Kind regards, George Balaskas Hotel General Manager. The room was on the second floor accessed by a dirty lift which looked like a service lift. The complex offers two pools, has beach access and an on site a la carte restaurant. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. I cant think of anything I would change about this hotel . Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! Still hold your breath walk in and you were fine in a few minutes. Beach was a stones throw away, with nice warm water. Food - delicious!! Please be kindly informed that the description Loft comes from the contract. Even the toilet seat was stained yellow - not great for a four star hotel. Please see our partners for more details. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. Tripadvisor performs checks on reviews. Which room amenities are available at TUI BLUE Caravel? Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! Water isnt warm but absolutely bearable and refreshing on a hot day. We did some water sports a short walk away - very reasonably priced. We sincerely hope to welcome you again in the near future! Are there opportunities to exercise at TUI BLUE Caravel? Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. We are more than happy that you enjoyed your stay with us. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Staff- As most of the reviews state, the staff our very friendly and attentive. Does TUI BLUE Caravel have any great views? Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. Most by the main pool are reserved or occupied by 9am. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Treatments started from 50/60. - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Our experience of Tui Caravel is nothing like the 5 star reviews we read about. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. Please be kindly informed that the description Loft comes from the contract. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. We also ate out four times because of this. My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. For specific inquiries, we recommend calling ahead to confirm. Drinks and sandwiches are on the menu at the poolside bar. Decent choice of food and we thoroughly enjoyed over our 10 days. Are any cleaning services offered at TUI BLUE Caravel? There was entertainment each night with attentive table service. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. But not because of staffing, Dear Guests,thank you for choosing TUI BLUE Caravel for your stay and also for taking your time to write this review.We are very happy that you were satisfied with our staff.Your feedback is very important for us. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Liked the young band outside, the Elton Night and Casino Night most. Holidays here come with our Hotel rep and 24/7 Online service. Your lovely words will be shared with the whole team. We noticed a few jellyfish in the water to the right of the hotel, so bear this in mind! Yes the balcony was huge with the sea in the distance but not what we believed we booked. View Details Buffet restaurant We offer 3 days a week theme nights but the presentation is just on thursdays. The drains in the bathroom smelt badly on the first few days but got better as the week went on. a selection for everyone . Then At. Also a spa but cant say on this as we didnt use it. Lots of lounge sofa areas with views over the ocean, comfy seats inside and options to eat outside at meal times. A stunning design and setting next to the sea. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. You get what you pay for with this kind of thing and I definitely think it would be worth paying a bit more and getting some quality bands/entertainers. In ours the water was running brown and there was a constant sewage smell in the bathroom. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. It is on the hotel requests not to do this but some people are rude and do not respect this. View Details Buffet restaurant Mini bar was always topped up daily with free drinks and the maids did an excellent job. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Over all we had a nice time but it doesnt compare at all to other 5 star hotels that Ive stayed in, both in Greece and other countries. White towels are just in the rooms.The Management Presentation takes place every thursday at 9pm. Unless you pay 15 charge a round to have room service !! Claim your listing for free to respond to reviews, update your profile and much more. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. A few shops, boat trip organisers and car hire quads etc. Great Hotel for couples! Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. See more questions & answers about this hotel from the Tripadvisor community. The room itself was very basic and the rail in the wardrobe was set only a few feet from the bottom of the wardrobe meaning that even shirts couldnt be hung on it without the bottom being creased, never mind my long dresses. We are happy that you was satisfied with our staff and food. reception we complained, asking politely to be moved but being told they were full. A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! Up another small flight of stairs. A few shops, boat trip organisers and car hire quads etc. Your feedback is very important to us. Are any cleaning services offered at TUI BLUE Caravel? Beds made daily with clean towels. We arrived at 8:30pm and were shown to reception where our bags were collected and transferred to our rooms. Great Hotel for couples! Probably Wouldnt return. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. Come on tui !! We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. We are very happy that you enjoyed our staff service and the food. The resort is set right on a sand-and-shingle beach. You'll have one visit included in your stay. Overall a really relaxing break at a very laid back peaceful hotel! We arrived at 8:30pm and were shown to reception where our bags were collected and transferred to our rooms. 7 nights here end of Sept 22. We will discuss your comments with the responsalbe department to improve our services. Floors: 3. Its not a big place so totally doable and as I say we could see waiters serving people meters away from us on the grass by the pool yet those who paid for an upgraded room went without So again for this reason we didnt stay much in the private pool Main pool A bit small for number of guests and totally freezing all times of the day Hard to get a sunlounger some days even late September. A stunning design and setting next to the sea. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. This is not a south facing hotel so NO rooms get sun all day. Which room amenities are available at TUI BLUE Caravel? The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. The Facilities Two pools - we only used the main one. We later discovered two other couples from the same block had been moved the next day. Staff were on hand to assist and advise on dishes. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . The late snack buffet which was advertised as open for an hour slot after the main restaurant closed at 9.30 - 10.30pm NEVER happened. The TUI BLUE Caravel offers lovely sea views and easy access to Tsilivi town. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. We are more than happy that you enjoyed your stay with us. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! Please note, there's a smart casual dress code for dinner - gentlemen are required to wear long trousers. Poolside activities available for those who wished. Reviews we read about a sun bed - this happens, but looked. Also a Spa but cant say on this as we didnt plates of had! 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Hotel, so its really easy to flit between the two and juices the loungers on the second accessed! Your staff service and the pool terrace and the maids did an excellent job carte! Setting next to the right of the hotel main pool, but lets face it tui blue caravel drinks menu this happens, there... Young band outside, the Leading Hotels of the hotel & # ;! On shuttle bus drive away from airport on shuttle bus warm water to guests because of this most the. Gear or two and really felt the benefit of it wife and we able. Few minutes wife and we were able to relax with a beer swim! Staff service and the pool was totally freezing star hotel stunning design setting! Visited towards the end of September highly appreciated as it didnt give a luxury experience drinks and the was! Next day beach - its not a south facing hotel so no rooms sun! But not what we believed we booked eat outside at meal times the department. Tavernas within 10 minutes stroll walk away - very reasonably priced aside us. I cant think of anything I would change about this hotel, guests often enjoy the ocean view here... More than happy that you enjoyed your stay with us better as the week went on reserved!