I called them about new tanks, due to the fact my tanks are eighteen years old, of course the manager was eager about that, saying they would take my tanks weigh them, and give me a free leak test. Agway manager at time told me that as long as another propane company gave Agway a new tank they would let me leave propane tank in the ground and another company could fill it. This fee may be charged to partially defray the cost of labor incurred to conduct a leak test. Wanted the service I had confirmed but because of Katrina and Christina I will be going to a different company for my needs. At the time they delivered the propane I checked and two other propane companies that serve this area are charging $4.33 and The agreement was not however a class action lawsuit since only a few individuals were being targeted. They have billed me $130 for my bricks & rebar where the tank sat since 1991. Suburban Propane has an average consumer rating of 2 stars from 141 reviews. Philips CPAP, BiPAP & Ventilator Class Action Lawsuit Complaint Filed Over Alleged Polyester-Based Polyurethane PE-PUR Foam Safety Hazards of Recalled Breathing Machines. The purchase of your own tank will be whats referred to as a sunk cost (no pun intended), but youll more than make that money back (and quickly) by getting the reduced rates. Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. Even without a gas delivery I will be billed $120 a year for the rental and inspection. Newark, NJ: A nationwide consumer class action has been filed against Suburban Propane Partners, L.P. and its operating subsidiary, Suburban Propane, L.P. Years serving our customers and their communities. Next post: First Regional Bancorp FRGB Securities Class Action Lawsuit Filed, Previous post: Denbury Resources Securities Class Action Lawsuit Filed Over Encore Acquisition Merger. I expect to hear from a Suburban Propane representative in a timely manner regarding this dispute. They indicated that the replacement check has not been issued. The Closeout Fee covers administrative activities and labor costs associated with closing a customer account, such as issuing the customer a refund, processing a final statement and picking up the tank upon termination of service. That was considered accurate by them. Well, something did happen, the valve on the tank went bad and my mom lost all the propane in her tank. A Restocking Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban Propane owned tank. All Rights Reserved. Sure no King of Hill pride in propane here, thats for sure. The Suburban Co. stated that we were charged $5.69 because we used a small amount of propane gas. on May 19, 2010. I paid the bill under protest because I did not want it to hurt my credit. Doing so places you under no obligations and does not establish an attorney-client relationship. I just remembered I would be charged for these new ones. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Suburban Propane, I never even got the notice of the increase. FAQ Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. jQuery(this).addClass('active');
they over filled my tanks 2 times when i asked for 120 gallons and made sure they knew this before the driver was sent out . I talked to one of the girls in the office the same day February 23, 2011, and asked her why am I being charged twenty six cents more a gallon then my neighbor across the street her reply was because you use less propane. This Schedule K-1 is accompanied by detailed, user-friendly instructions to assist the investor who prepares his or her own tax return. This complaint was posted by a verified customer. I get my refund of $198. This fee may be charged to help partially offset the cost of labor and materials needed to install and/or hookup a propane system. Bank of America Credit Card eBill AutoPay Class Action Lawsuit Settlement. Suburban Propane must be stopped from victimizing consumers! A lawsuit claims Suburban Propane has billed Siskiyou County, California residents for excessive volumes of propane gas that could not reasonably have been consumed. I pay about 125.00 for 4 gallons of propane in addition to a $75.00 fee of tank rental per year. I havent actually filled my tank for probably 10 years, but paid the tank rental. Click here to get notifications about new complaints of Suburban Propane. Hence, we terminated the account, with the understanding that we would be reimbursed for what was left in the tank. For more information on the Suburban Propane class action lawsuit, read the Suburban Propane class action complaint or visit the Suburban Propane Class Action Lawsuit website: If You Have Thoughts On The Suburban Propane Class Action Lawsuit, Share Your Class Action Comments Below. jQuery(this).addClass('active');
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By submitting this form I agree to the Terms of Service. Cooking LP/gas should be on a as needed basis not scheduled. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. What gives this company the right or authority to Trespass and destruct someones property?? I prepaid almost $500.00 for my 100 gallon tank and they still HAVENT COME OUT FOR A WEEK! I do know the names of the office workers and have wrote two letters to them, even though this will not help, I am tired of being duped by this company. what is neutrophils automated absolute number. I couldnt have said it better myself Jane!! Suburban Propane is a prime example of a partner who delivers Red Cross support where its needed for the communities we serve., Donna Morrissey, Director National Partnerships, American Red Cross. If anyone has any advise what I should do please let me know.. I think all fees should be clearly stated in the contract, otherwise its uninforceable. I prepaid for 175 gallons of kerosene - I tried to call local office on 12/23 but got no answer; have never had good luck going thru the 800 number, because tank was between 1/8 and 1/4 decided not to wait til local office could be reached and put thru request on 12/25 which was not processed until 12/26. When I get gas for my car, I not only know the cost per gallon, which is both posted and easily calculated from the receipt, but I am certainly not charged for gas I do not get! As is, I have a fireplace that I can not use because I have your tank. Suburban Propane provides its investors with a Schedule K-1 each year. He is very dedicated, hard-working and has the customer always in mind. Headquartered in Whippany, New Jersey, Suburban Propane is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers. I told them if they were not out in one hour to remove their lock off my property the cops would be called!!! If you own your own tank is the gallon rate lower? At the time the Suburban rep. stated I could purchase the tank at a later date.
just found this page while trying to find out a current propane pricehad a delivery yesterday of $4.989/gallon, plus fees for safety and P&T, also fee for transportation ! I payed the the amount we owed monthly. Now they are charging me nearly $400.00 for 80 gal. I am also disabled and on a fixed income, so I do try to budget. Now, I want to open up this case and see what I can do\, I use propane for cooking only and they charge me outrageous prices. Read our Newswire Disclaimer. I like to have them removed ASAP, God for bid of a accident that results in someone getting hurt or my property getting damage and this claim to really to get bigger. We moved in 3 years ago and went with suburban propane at first it was great because we had the reduced price for the first year. It's hard to believe that Suburban Propane would });
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2 months ago we received a 3 day shut of notice to pay up. Claim it and get a lot of features. Suburban Propane has slowly been increasing there prices I noticed that my bills were increasing and decided to check other companies prices. I'd recommend Suburban Propane enthusiastically to anyone and everyone." Jas-Amy Van. Wawa Class Action Settlement of Wawa Data Breach Class Action Lawsuit. My mom kept every bill and statement they received and was very organized. Increases in the price of crude oil, diesel fuel and gasoline have affected us all, and in particular, companies like Suburban that deliver their product by truck. estLat : estLat,
According to the case, the extraordinarily high amounts in customers bills were implausible and varied drastically from previous bills issued by Suburban Propane. Do they own the tank or is the tank yours? }
Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. treat their costumers this way. jQuery( document ).ready(function() {
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Suburban Propane Partners, L.P. Our bill had never been over $100.00 in the 25 years living in our house. About Suburban Propane Suburban Propane Partners, L.P. is a publicly traded master limited partnership listed on the New York Stock Exchange under the ticker symbol SPH. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. ComplaintsBoard.com is a leading complaint resolution website on the Internet. At this point, I never want to deal with this disreputable company again. April 14,2022 I have had Suburban Propane for 25 years. The price seems to go up each time they come and I haven't informed of the price ahead of the time. success : function( response ) {
I am on the auto-refill program and they come every August to refill my tank. In keeping with this tradition, we [], When it comes to camping, or glamping (a more luxurious form of camping), most people think of it as a warm weather activity, and they would be wrong. Up until 2018, deliveries seemed ok and the budget plan I was on worked out. They took two months to get rid of tanks and sent me a statement for my credit for gas and then charged me the EXACT amount of my credit for removal fees on tanks. Any suggestions would be appreciated. Suburban Propane's Residential Customer Service Agreement does not disclose the method by which Suburban Propane calculates prices, the circumstances under which it may impose fees or the amount of such fees. Before commenting, please review our comment policy. I sold my house at 927 Queens Highway Accord NY, I was issued a check refund of $204.72. Some kind of reduction in yearly charges. I have recently moved onto a new company for propane. I went from 1.89 per gal to now almost 4.00 per gal. finally received contract still with wrong spelling and sent back within 15 minutes and confirmed all was good to stay on original site visit date. Never told anyone that tanks beloned to Agway and that propane had to be bought from Agway. the put in two above ground tanks. I use the propane for cooking. I WILL NOT be paying $183 for NOTHING!! Propane is a versatile energy source that can be used []. Can anyone tell me where this class action suit is at? The suit arose from a propane flash fire that occurred when the plaintiff was using a Weber grill. Doubt that will happen. Desired outcome: I will also be getting in contact with my Senator Office. I was told by multiple employees that this would be resolved. I can honestly say i have never seen a company so poorly ran in all my life!!!. They didnt swap it out like they said they would, they just removed it. 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