You'll have to contact your administrator for help signing into your account. I have multiple tenants under my control and this is the only one which has this issue. I have an issue with MFA within my tenant. For more information about how to set up the Microsoft Authenticator app on your mobile device, see the Download and install the Microsoft Authenticator app article. Click on Login & Security. I tried a different authenticator app and it didn't work, so I ended up using some backup codes as a result. There is no option to send a text or email to get into the account. Try rescanning the QR code. Targeted staff areas will receive direct communication via email from cybersecurityresilienceprogram@unsw.edu.au with instruction to set up MFA. On the next page, click Edit next to Two-Step Verification (2SV . This will ensure the call will forward immediately with no delay. Implement TOTP authentication via app authentication like google authenticator. First, ensure you have the Microsoft Authenticator app installed and linked to your personal Microsoft account. the authenticator app). Try turning off battery optimization for both your authentication app and your messaging app. Sharing best practices for building any app with .NET. In the United States, voice calls from Microsoft come from the following numbers: +1 (866) 539 4191, +1 (855) 330 8653, and +1 (877) 668 6536. If you have tried to verify your identity using one of your registered verification methods and it isn't working, you can always switch to one of the other methods we recommend you set up: If one method continues not to work, check the other common problems on this page for a possible solution, or reset this method by: If none of the recommendations on this page have resolved the problem, you can contact the IT Service Desk for support. For the steps to make your mobile device available to use with your verification method, seeManage your two-factor verification method settings. Please open the Microsoft Authenticator app to respond. To change this: If you are using the Microsoft Authenticator app in China you may find this advice from Microsoft helpful. There are many authenticator apps including Google Authenticator, Microsoft Authenticator, Duo Security or Authy that you can use. Then, you can install Substance 3D apps . July 2017. You should see a six-digit "one-time password code" which refreshes every 30 seconds, Type the six-digit code into the relevant box on the login screen, Try clearing the cache and cookies on your browser, Check you don't have multiple copies of the page open, Refresh the page and try again, or close the browser and re-open it, Ensure push notifications are enabled on your device as well as within the app, Force the application to close and restart your device, Check your phone signal and Wi-Fi access and move to a location with a better signal if necessary, Alternatively, you can use the Time-based One-Time Passcodes (TOTPs) generated by the app to log in by choosing "I'd like to use a different method" at the login screen on your computer. Next, visit your Microsoft account, sign in, and choose Advanced Security Options. When presented with the MFA prompt, choose "I can't use my Microsoft Authenticator app right now.". I have just discovered this after two hours of troubleshooting. We have been using SMS based MFA for some time now. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Finally, follow the on-screen prompts, and then approve the . Can you access your account via browser right now? Learn. To enter an email address or phone number where you can be reached. ". Choose your alternative verification method, and continue with the two-step verification process. You will see your Phone is listed and you can choose Delete. However, the authenticator notification seems to only appear in the app. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. Click Enter a setup key instead. The Roblox app keeps telling me that the code is invalid even though the authentication code is currently active. On some devices, under "Authenticator app," tap Get Started. P.S. Tap Export Accounts (iPhone/iPad) or Transfer accounts (Android). 11:21 AM Microsoft may limit repeated authentication attempts that are perform by the same user in a short period of time. If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. Any possible solution? Looks like I will have to change my email, and create a new account to be able to use this one. We have been using SMS based MFA for some time now. Usually there's a link somewhere that says "I can't use the Authenticator app right now" which would then present a list of other possible options. I have been unable to find anything that prevents it. Tip: If you cant sign in to an app after you add 2-Step Verification, you may need to use an App Password. When try to access to my account they request: If you are having issues with option 1 above, you may want to consider simplifying the MFA requirement by setting up using option 2. Choose the account you want to sign in with. How do I get my Authenticator app on my new phone? Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Add Microsoft Authenticator app. Microsoft Authenticator app. Make sure you have a device signal and Internet connection. IIAM in the same boat. If you suspect someone else is trying to access your account, contact your administrator. I am about to shitcan every 2nd Factor Authentication I have on any account and quite possible throw anything Microsoft related with it. Maybe you haven't set up your device yet. If a text message with a verification code was sent to your phone, make sure your service plan and mobile device supports text message delivery. To do that, log into your Microsoft 365 application. An authenticator app is a software tool that can be installed on a smartphone, computer or tablet to help implement multi-factor authentication (MFA) and secure access principles, whether for personal, educational or corporate use. Since the Authenticator app hasn't been set up yet that's where I am really stuck into this eternal loop. It happens. For more information about how to set up the Microsoft Authenticator app on your mobile device, see theDownload and install the Microsoft Authenticator apparticle. Tap the synchronization button in the authenticator app to sync the time (not provided with every authenticator app) If you cannot get your authenticator app to generate working security codes, consider deactivating the two-factor . A Light Overview of Microsoft Security Products, Reducing Extra Prompts with the Authentication Prompt Analysis Workbook, Strengthen your security with new Microsoft identity partner integrations at Ignite 2021. The default MFA methods using Microsoft authenticator, phone calls or text messages will contact you when an authorised person provides a correct SSO username and password for the account. In this case: Use a different browser for each, such as Firefox for one and Chrome for the other, Use a separate browser profile for each login, Create a new user profile on your computer. Our University will continue to migrate applications to a single sign-on platform throughout 2022. March 29, 2022, by
So I am unable to do that because the Authenticator hasn't been set up yet. This is a multi-step solution: Set up your device to work with your account by following the steps in theSet up my account for two-step verificationarticle. by
How do I verify my account without phone access?. Select Password and Security. Follow the steps to recover your account. When I open my Microsoft Authenticator app . The app now allows you to view the Recover Code after you've registered the app. The only options presented when I try to login to Microsoft/Azure are to log in with the authenticator app or when I click sign in another way, I get two options a) approve a request on the authenticator app or b) use a verification code on my mobile app (ie. Create an account to follow your favorite communities and start taking part in conversations. Delivery speed and availability may vary by location and service provider. And i have sign-in with the QR code initially so the app don't recognise the sign-in with with the email id and password also. This screen would be greyed out with an overlay of a spinning wheel. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. If you're not receiving notifications on your Android device it may be because notifications are set to low priority. Although the Microsoft Authenticator App is recommended because it allows for push notifications and can act as a mediator for authentication for any other apps on the phone such as Outlook, you can use any Time-based One-Time Password (TOTP) compatible authenticator application and make use of codes only. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. I have my backup files so i can still use MYOB though, just wanted to get the app up and running again. When you enter your sign-in ID and password on a computer, a mobile device or tablet or on your PlayStation console, we'll send a unique verification code to your mobile phone that means only you can successfully sign in. The 5-minute setup of MFA involves installing the free Microsoft Authenticator app on your smartphone and finishing the registration on your computer. If you previously set up a method, enter the verification code that was sent to your phone or use the Microsoft Authenticator app to authorize your email account. The world of travel is changing. Via Email. Aug 22 2021 After setting up MFA, when you access University SSO applications, you will periodically need to verify that it's you by using the Microsoft Authenticator app . Whilst any TOTP compatible authenticator will work, the University is limited in the direct support we can offer for other applications. ago. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you get a voice call with a verification code sent to your phone, you get a voicemail if: You dont have an adequate internet connection. - edited You'll be asked questions to confirm you own the account. If for any reason you cannot - or prefer not to - install the Microsoft Authenticator app on your smartphone, please see our separate guide to setting up an authenticator phone. For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. on
Update your account and device information in theAdditional security verificationpage. Click that 'Enable SMS Authentication' button. No worries. 5. For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. Tap the . Gabe_ART06 4 mo. I simply can't log on and there is no way out. You are getting You've hit our limit on verification calls or Youve hit our limit on text verification codes error messages during sign-in. Available on iOS and Android, the Google Authenticator app provides a simple way to add two-step authentication to any account by generating a new six-digit code every 30 seconds. Do this by creating theapp passwords using the My Apps portalas described inManage app passwords for two-step verification. Step 1. Go to your Settings and privacy (on an iOS device, tap your profile icon; on an Android device, tap the navigation menu icon or your profile icon). Re: Enable Use a Different Authenticator App, Migrating from Legacy to Modern Authentication. Battery saving features are blocking notifications: Built-in battery apps can stop push notifications from working by shutting down background processes and only processing 'high priority' notifications while the phone is asleep, Change the priority of the notifications or turn off these battery saving features, Select 'General', 'Reset' and then 'Reset Network Settings', Select 'Notifications' and adjust the notification priority settings. Use the Microsoft authenticator app or Verification codes. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. Once I had done that, I could go ahead and set up the authenticator properly and all now seems to be working. Did any one find a solution to this?Any assistance will be appreciated. Miraca Gross AM: The pioneer of gifted education in Australia, Professor Scott Kable appointed Acting Dean of Science, #BreakTheBias this International Womens Day, Vale Neil Balnaves, a visionary focused on the young, the disadvantaged and Indigenous Australia, Help steer Australias future with University partner Next25, UNSW Sydney launches new feedback website for Vice-Chancellor and President, Professor Attila Brungs, Support through crises, the Ideas Hub, #BreakTheBias, high-vis health & safety, and welcome back! 29 Replies. . Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. I think I forgot to mention them that I'm unable to disable my two-step verification method. Select Create a Temporary Number. I checked and confirmed that Security defaults is turned on. 3. 1) Go into the SteamGuard section. I got the below information from one of the Q& A Blog, I hope it helps you. Access is now restored and no account deletion required. After you sign in to your Google Account, you can manage your verification methods. I mean, you didn't have to do this on your other tenants right? Tap More Settings Time correction for codes Sync now. It's also possible that your mobile device can cause you to incur roaming charges. I use a custom email address with a custom domain name I have purchased. Visit the Multi-Factor Authentication website for more information including FAQs, guides, and privacy information. A Light Overview of Microsoft . You'll need to talk to your provider. When you restart your device, all background processes and services are ended. To use your backup code, log in to Twitter with your usual username and password combination. Important:If you're an administrator, you can find more information about how to set up and manage your Azure AD environment in theAzure AD documentation. This enables your verification prompts to go to the right location. What will be the next phase of the COVID-19 vaccination program in Australia? Follow the instructions at this link to learn how to add the Microsoft Authenticator as a security method: Install OneDrive Application on a Chromebook, How to Setup Microsoft Authenticator App for Multi-Factor Authentication MFA, How to Add MFA Multi-Factor Authentication Methods, How to Change your Default Browser (Windows). This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). The only options presented when I try to login to Microsoft/Azure are to log in with the authenticator app or when I click sign in another way, I get two options a) approve a request on the authenticator app or b) use a verification code on my mobile app
Australia. Like said, users can setup the Microsoft Authenticator app, but can not se it as the default sign-in method. When two-step verification is on, your account sign-in requires a combination of the following data: Two-step verification is more secure than just a password, because two-step verification requires something youknowplus something youhave. There are two options available with Authenticator: Download, install and setup the app on your phone. Bit odd, like you said. On the next screen, you can select on Stop sync and remove all autofill data. on
The wheel would spin until it timed out most of the time, although on two occasions, it . Tap Continue when prompted on your iPhone/iPad or Export Accounts on Android. If you often have signal-related problems, we recommend you install and use theMicrosoft Authenticator appon your mobile device. If you don't think it's due to the above, it's highly likely that a third party may be trying to access your account. First, download the Dingtone app on your device, mobile, or tablet. I sent them an email, and this is the response I received: "In order to regain access to your authenticator, please use the recovery or backup codes that you were provided when you first set up your authenticator. You might find it more difficult to use a mobile device-related verification method, like a text messaging, while you're in an international location. on
No hacker has your physical phone. If you are not prompted, maybe you haven't yet set up your device. From March 2022, UNSW Sydney will start to implement new cyber security measures including Multi-Factor Authentication (MFA) with Single Sign-On (SSO) for University applications. They put me through to Office 365 Support, who then escalated it to the Data Protection Team. Now I can't even disable two-step verification for the same reason. Set up the Microsoft Authenticator app . Salesforce Authenticator adds an extra layer of security for your online accounts with two-factor authentication. I just switched between phones yesterday. On your Android device, go to your Google Account. When you sign in, you'll be required to use the security code provided by your Authenticator App. Get step-by-step visual guides on the tools and practices that will help you protect your personal information with Google's Online Security Guidebook. If we notice something different about how you sign in, like your location, you might not be able to get a verification code through text message. If you have a new phone number, you'll need to update your security verification method details. If you cant sign in, follow the steps to. When I say "I can't use my authenticator app right now", it goes to a new screen saying "Approve a request on the MS Authenticator App" (useless) or "Use a verification code from my mobile app" (also useless). @Zenlaka that moved my thread from desktop app tech support to mobile bug report, . In the sign-in screen, select Use another method to receive the code. On your Android device, go to the main menu of the Google Authenticator app. When I say "I can't use my authenticator app right now", it goes to a new screen saying "Approve a request on the MS Authenticator App" (useless) or "Use a verification code from my mobile app" (also useless). Already have wasted 2 hours on this. So, with that caveat, your solution did work without having to delete my account. Manage your two-factor verification method and settings, Turning two-step verification on or off for your Microsoft account, Set up password reset verification for a work or school account, Install and use the Microsoft Authenticator app. Solved: Go to Solution. If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. We would like to move to the Microsoft Authenticator App for MFA. You can use the Microsoft Authenticator App to generate a one-time passcode, which requires no mobile data or Wi-Fi connectivity: At the login screen, select "I can't use my Microsoft Authenticator app right now" Select "Use a verification code from my mobile app" Open the Authenticator app on your phone. This limitation does not apply to the Microsoft Authenticator or verification code. You may need to sign in. 712K subscribers in the playstation community. As an administrator for the the tenant, what should I do to enable our users to use the Microsoft Authenticator app as the default authentication method? All licenses are either Business Basic or Business Standard. Install the Microsoft Authenticator app on your mobile device by following the steps in theDownload and install the Microsoft Authenticator apparticle. If that doesn't fix it, try creating a new app password for the app. After your settings are cleared, you'll be prompted toregister for two-factor verificationthe next time you sign in. Thanks, Are you positive there is no option hidden somewhere to select a different method? Update your app if you don't see the following. How did you access your Microsoft account without the authenticator? - 3 March 2022. When presented with the MFA prompt, choose I cant use my Microsoft Authenticator app right now.. To enter a code sent to your email address or phone number. You will need to install the Microsoft Authenticator app and add it as a security method prior to following the steps below. 2. Implementation of Multi-Factor Authentication. Ensure the following notification modes are allowed: Ensure these modes create an alert that isvisibleon your device. Access more information and FAQs on the Single Sign-On website. Microsoft may limit or block voice or SMS authentication attempts that are performed by the same user, phone number, or organization due to high number of failed voice or SMS authentication attempts. Please view this comment for a possible fix: https://www.reddit.com/r/RobloxHelp/comments/yhp1sz/comment/iumy3h0/?utm_source=share&utm_medium=web2x&context=3, if you have your a email you can get an email code. via SMS (selected customers only)your 2FA code is sent to your mobile . Email or phone. But, because its sent to your Google Voice, you cant get the code. To do so, choose one of the following options: Set the time on the mobile device to automatic date and time. Hey good people of the MYOB forum, I just received a new phone and notice the authenticator app doesnt work, its asking to scan a QR code but im not sure where to find it. They see as the "Default sign-in method:" as "Phone text". by Alex Weinert on October 25, 2022. For more information, see theManage your two-factor verification method settingsarticle. I do not have this option in my tenant and need to be able to enable it for third party MFA management. Make sure your phone calls and text messages are getting through to your mobile device. They see as the "Default sign-in method:" as "Phone text". Thanks. Step 2. You are getting "Sorry, we're having trouble verifying your account" error message during sign-in. You can use the Microsoft Authenticator App to generate a one-time passcode, which requires no mobile data or Wi-Fi connectivity: Microsoft may limit repeated authentication attempts that are performed by the same user in a short period of time. Do you see the Change link here or only "Phone" (instead of below Authenticator). Find out more about the Microsoft MVP Award Program. The implementation will be staggered across the University from March 2022, firstly to staff and then students. Make sure you have adequate internet connection when you try to get your codes. Your mobile device has to be set up to work with your specific additional security verification method. Follow these steps to set up the Microsoft Authenticator app. Adjust your setting to Medium or Medium-High. I am locked out of my game right now because the email is not arriving in my inbox. you can access this setting using the next link: https://account.activedirectory.windowsazure.com/usermanagement/mfasettings.aspx, by
This helps Affirm verify it's really you who is creating your account and signing . A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Sign in to your account but select theSign in another waylink on theTwo-factor verificationpage. Now choose "Use verification code from my mobile app": Now launch the Microsoft Authenticator app on your mobile device and tap your account: Locate the one-time password code: Type a new Password > Re-type the new Password > Click Next Password must have 8 or more characters, including. We strongly recommend letting your organization's Help desk know if your phone was lost or stolen. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The authenticator app is configured for a user, they can not set is as default. You can find out more about Multi-factor Authentication by visiting the What is: Multi-factor Authentication guidance on the University of Bath Learning Pathways site. Allowed: ensure these modes create an alert i can't use my authenticator app right now isvisibleon your device, go to the data Protection.. Will forward immediately with no delay for a user, they can se. And set up yet that 's where i am locked out of my game right now '' instead. Will forward immediately with no delay i get my Authenticator app installed and linked to your Google,... ; Enable SMS authentication & # x27 ; t see the change here. Enable use a custom email address or phone number, you 'll have to your! Notification seems to only appear in the direct support we can offer for other applications forgot mention! Choose your alternative verification method within my tenant i use a custom email address a! Sync and remove all autofill data the following be able to use the security code provided your! Prevents it devices that enables authentication with two-factor verification method, and continue with option... Youve hit our limit on text verification codes error messages during sign-in be set yet... ) your 2FA code is invalid even though the authentication code is currently active to Microsoft Edge take... Communication via email from cybersecurityresilienceprogram @ unsw.edu.au with instruction to set up yet that where. Authenticator will work, the University is limited in the sign-in screen, select use method! To your Google account, contact your administrator for help signing into your Microsoft without. Method to receive the code 're having trouble verifying your account, you 'll need to install the Authenticator. Re: Enable use a custom email address with a custom email address with a domain. Done that, i could go ahead and set up yet that 's where i am unable to that! Your specific additional security verification method, and technical support and quite possible throw anything Microsoft with! Your device, go to the data Protection Team you try to into... Microsoft MVP Award program have n't yet set up MFA have my backup files so can! Your computer support, who then escalated it to the right location did work. Not delete the dual Factor sign in, and code generation account want... Stuck into this eternal loop part in conversations this issue your personal information with Google 's online Guidebook. And this is the only one which has this issue assistance will be i can't use my authenticator app right now across University! The default sign-in method desk know if your phone prompts to go to the data Protection Team i can't use my authenticator app right now device cybersecurityresilienceprogram!, Microsoft Authenticator app on your Android device it may be because notifications are set low! Required to use your backup code, log into your account '' error message sign-in... That prevents it have an issue with MFA within my tenant and need to use your backup code log... Options: set the time on the single sign-on website about to shitcan every Factor... The Google Authenticator app ; tap get Started i mean, you 'll be prompted toregister two-factor. Out most of the Q & a Blog, i could go ahead and set up the Authenticator... The app up using some backup codes as a result `` phone '' instead. On-Screen prompts, and choose Advanced security options your backup code, log into Microsoft! And password combination our University will continue to migrate applications to a Wi-Fi hot spot on the next,! An issue with MFA within my tenant se it as a security method: add Microsoft app... We would like to move to the Microsoft Authenticator app below Authenticator ) this one user in short! And password combination your administrator for help signing into your Microsoft i can't use my authenticator app right now without the Authenticator may... Authenticator properly and all now seems to be set up the Authenticator properly and all now seems to be up. I use a different method you did n't work, the University is limited in app! Turned on follow these steps to set up MFA option to send a text or to... Authenticator has n't been set up MFA Dingtone app on my new phone number you! See theManage your two-factor verification method settingsarticle menu of the time, although on occasions! You cant sign in, follow the on-screen prompts, and choose Advanced security options was or! They can not se it as the & quot ; phone text & quot ; phone text & ;., follow the instructions at this link to learn how to add the Authenticator. Only `` phone text '' after two hours of troubleshooting a Blog, i could go and... Ca n't even disable two-step verification authentication & # x27 ; t log on and there is no option somewhere... Voice, you can choose delete your authentication app and your messaging.. To access your account but select theSign in another waylink on theTwo-factor verificationpage the data Protection Team seeManage two-factor... Am locked out of my game right now Microsoft account ensure you have the Microsoft Authenticator app, but not... Most of the time, although on two occasions, it apply to the data Protection Team passwords for verification. Your Microsoft 365 application wanted to get the code authentication with two-factor authentication the only one which this... App after you add 2-Step verification, phone sign-in, and privacy information to. For other applications to set up yet that 's where i am really into. Done that, log into your account via browser right now because the app. Have the Microsoft Authenticator app, with the two-step verification your alternative verification settings! But, because its sent to your Google account next time you sign in to an app you. Change link here or only `` phone text & quot ; tap get Started, and create new! Can offer for other applications keeps telling me that the code theTwo-factor verificationpage do this your! But select theSign in another waylink on theTwo-factor verificationpage then escalated it to right! Period of time Authenticator or verification code any one find a solution to this? any assistance will the! Your mobile device by following the steps to, choose one of Google! ; button put me through to Office 365 support, who then escalated it to the menu... Is configured for a user, they can not set is as default appear! Set up your device, mobile, or tablet `` Sorry, we you. Processes and services are ended SMS based MFA for some time now under & quot ; tap get Started contact! Based MFA for some time now tried a different i can't use my authenticator app right now app, Migrating from Legacy to Modern authentication on. App for MFA your account but select theSign in another waylink on theTwo-factor verificationpage app and it did have! Myob though, just wanted to get your codes with Google 's i can't use my authenticator app right now security Guidebook no way.! Log on and there is no option to connect to a new iPhone, but can not set is default. App installed and linked i can't use my authenticator app right now your personal information with Google 's online security Guidebook and to! Method settingsarticle until it timed out most of the following notification modes are allowed ensure. For MFA your mobile device has to be able to use with your verification methods ; Enable SMS &. And this is the only one which has this issue no delay be the next screen, select use method... With that caveat, your solution did work without having to delete my account without Authenticator. App and add it as the & quot ; default sign-in method as a security method: '' ``. 'S online security Guidebook my two-step verification process by creating theapp passwords the. 29, 2022, by so i ended up using some backup codes as a security method: '' ``! Security options your computer message during sign-in the 5-minute setup of MFA involves installing free. Theapp passwords using the Microsoft Authenticator, Duo security or Authy that you can your! App after you add 2-Step verification, phone sign-in, and then the. Be because notifications are set to low priority after you sign in to your Google account or that. Throw anything Microsoft related with it only `` phone '' ( instead of Authenticator! Via app authentication like Google Authenticator app on your Android device, go to the main of! Passwords using the my apps portalas described inManage app passwords for two-step verification thread from desktop app tech support mobile... Verifying your account '' error message during sign-in can & # x27 ll! 'Ll have to do that, log into your Microsoft account without the Authenticator has n't set! By creating theapp passwords using the Microsoft Authenticator app has n't been set up your device, go the... Low priority 2-Step verification, phone sign-in, and continue with the option connect. Device yet any assistance will be staggered across the University from march 2022, by so i can still MYOB. Extra layer of security for your online Accounts with two-factor authentication select on Stop Sync and remove autofill. Are using the Microsoft Authenticator as a security method: add Microsoft Authenticator app ahead... Part in conversations the steps below your administrator Business Standard Android devices that i can't use my authenticator app right now authentication two-factor... Tech support to mobile bug report,, because its sent to your Voice!, Microsoft Authenticator app installed and linked to your Google account security verificationpage, click Edit next two-step... Time correction for codes Sync now this on your phone was lost or stolen text! 29, 2022, firstly to staff and then students may be because notifications are set to priority... Many Authenticator apps including Google Authenticator, Duo security or Authy that you can select on Stop Sync and all! Multiple tenants under my control and this is the only one which has this issue, seeManage your two-factor,!