Dont restart your PC! (12:56:39) INFO: [Legendary]: Refreshing Epic Games All the DLC I had worked fine yesterday, but today only After Dark shows up. Follow these steps to delete the webcache folder: You can also try repairing the Epic Games Launcher via Programs and Features as follows: Its not entirely unusual for antivirus software to set a false flag on legitimate software packages. tb-45 2 mo. I figured out i was using my nintendo switch fortnite account to claim them, so my PC epic games account wasnt showing them. The weird shit is that the game doesnt appear in my transaction history (how?!?) Install Epic Games Launcher and you are ready to play all the games, which have been added to your library! Steps to reproduce. Restart the Epic Games Launcher. I should have around 55, but I'm at 12. ago For some time yesterday, all the games were showing the buy now option, and now it says in the library, so I hope those games aren't lost and epic fix the launcher soon. You will need to get in touch with Epic Games Support. Fret not, though, for this minor inconvenience can be fixed in three simple steps. Ive no idea why restarting the launcher 5 times didnt refresh library tho. I also changed my e-mail address that was tied to my account and now I've only got 3 games. Wuis1994. I really hope you can see this issue resolved asap so that you can go back to enjoying the game and kicking some ass! Heres How You Can Change Your Name on Fortnite. How To Fix Xbox 100% Packet Loss Error for Series X|S and One, How to Fix Disney Plus Stuck on Loading Screen and Freezing After Logo, Destiny 2 Screen Tearing: How to Fix on PC, PS5, Xbox Series X|S, PS4, and Xbox One, Destiny 2 Login Issues: Theres an Upgrade! Not a huge problem, Epic will obviously fix that in the next iteration of the Launcher. This here is an online profile issue we are dealing with. Purchased game not showing up in Epic Games Launcher library Community Marketplace unreal-engine SeraphsHand October 6, 2019, 5:49am #1 As the title says. For a better experience, please enable JavaScript in your browser before proceeding. Click the View > Show to select the Hidden items options in Windows 11's File Explorer. (12:56:14) INFO: [WineDownloader]: Fetching upstream information You should see a pop-up prompting you to set the installation directory and confirm the download. Here's how to do this: Once you're sure that the Epic Launcher is completely shut off, move on to the next and final step. Bro! Click here to do that! Delete the folder C:Users[username]AppDataLocalEpicGamesLauncher (backup the Saved folder prior to doing so). An Epic Games library error is something that may turn up to torment you when you least expect it. Uninstalled/Reinstalled, restarted computer, still cannot find it to install the game. Click Test the program. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. That doesn't sound right, can you shoot over your display name over private message? Have you sent in a support ticket? If that didn't work, you can try to uninstall the Epic Games Store, delete the folder as described, redownload and reinstall the EGS launcher. Uplay regularly just literally steals my games by revoking ownership. So today I uninstalled, but then couldn't re-install because it doesn't appear in my Launcher library. I have the same issue - I've tried uninstalling and reinstalling the game and verifying files since running into this problem, it hasn't changed anything. Its not going to help. I had been playing a lot of videogames lately. Did this article resolve the issue? The Disney Plus stuck on loading screen and freezing after logo bugs are annoying for users of the streaming service,. Right-click on the Epic Games Launcher shortcut and click Properties. Try 'hostname --help' for more information. Then find and unselect the Hide Game Library checkbox.Quick and easy, some new people that install Epic Games launcher or people who accidently click this option will mostly likely find this helpful.I might make an updated version of this video for the new Epic Games Launcher Update. While he's programming and publishing by day, you'll find Debarshi hacking and researching at night. Anyone experience this? Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Press J to jump to the feed. You signed in with another tab or window. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Confirm the download by hitting on Install. (12:56:52) INFO: [Frontend]: Refreshing Library BOught BL3 i was happily playing it yesterday. I purchased a game and it has not shown in the Epic games launcher library. CPU: AMD Ryzen 5 3400G with Radeon Vega Graphics @3.7 GOVERNOR: schedutil With over half a decade of experience as an online tech and security journalist, he enjoys covering news and crafting simplified, highly accessible explainers and how-to guides that make tech easier for everyone. Tap on the launchers icon from the list of apps installed on your PC (its that list on the left of Start Menu). [42:0531/125435.892995:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times! Today I had redeemed the Fallout games that went free today on Epic Games. Select a directory in a different partition than the one where it is currently already installed. When you make a purchase using links on our site, we may earn an affiliate commission. Assuming you got it legitimately through Epic, you could just open a support ticket with them (be warned though its a very archaic system of directly emailing a worker at epic.) Go to the Epic Games website and search for the game you own. Hey there! Well occasionally send you account related emails. A filter in Epic Games Launcher library makes only the installed games visible. Click on 'Settings' (see that 'Cog' icon on the lower-left corner of Epic Games Launcher window) and a new window will appear. Played fine this afternoon. And any games that you do own, if they are in Games Pass, games with Gold or EA access they dont show in your library only the library applicable to them. Now you should be able to play your Epic Games without a problem! To do that, edit the target properties for Epic Games Launcher as follows: The webcache subfolder is Epic Games Launcher's cache location. The Epic Games Launcher is well known for occasionally handing out free games on the Epic Store. FrostZ 126K views 2 years ago How To Change The Windows Boot Logo. Restart the Epic Launcher (little annoying is need to enter again the email and password) Both take just few seconds and force the Epic Launcher to refresh the projects list. Saturday i washappily lvling my moze and now i dont own the game? When i search for them, it just asks me to buy them again. Exit the Epic Games Launcher by right-clicking the tray icon in the bottom right corner, and then click Exit. You can't play games from the Epic Games Store without its launcher, but sometimes it doesn't want to boot. This is the Unreal Engine Forums and you are in the Unreal Engine Marketplace Sub-Forum, this has nothing to do with the Epic Games Store and Launcher Library. I will keep this updated cuz someone may need this. (12:54:27) INFO: [Backend]: Downloaded Winetricks For that reason, its recommended that you temporarily disable any third-party antivirus utility installed on your PC. In case the staff isnt much helpful, or a couple of days go by without any reasonable suggestion (such as it happened with this ResetEra user and his missing Control game), you can try a couple of things. Click on Settings (see that Cog icon on the lower-left corner of Epic Games Launcher window) and a new window will appear. The same thing is happening to me with the game Control. [3:0531/125423.902323:ERROR:browser_main_loop.cc(269)] Gdk: gdk_window_thaw_toplevel_updates: assertion 'window->update_and_descendants_freeze_count > 0' failed Thank you lol this probably saved me a ton of time <3, hey, do you have a link or screenshot on where to find that "refresh library"? Hello I have the same problem and epic told me to file a ticket with you I have some images of my problem. The Epic Games Launcher might not open on your PC because of corrupted cache data within this folder. Create an account to follow your favorite communities and start taking part in conversations. Method 1: Make sure the Hide Game Library option is not enabled There is an option in the launcher setting that will hide your game titles. I was panicked as fuck, so I feel for ya. (12:55:51) INFO: [Frontend]: Refreshing wine downloader releases I had over 100 games in my library before a load of them being 360 titles. Hey there I'm on the Epic Games Store team. This includes Batman Arkham Asylum, City, and Knight, all of the LEGO Batman games, Metro 2033, the End is Nigh, Celeste, and a ton of others I can't even REMEMBER the names of. How AI Was Surprisingly Absent at MWC 2023, MakeUseOf MWC Awards 2023: The Best Tech in Show, No, There Isn't a ChatGPT Windows ClientIt's Malware. If you haven't already please try verifying game files through Epic and let us know if that helps. Open the Epic Games Store and sign in. I can't see my DlC's in game and my save cities won't load You must log in or register to reply here. hostname: invalid option -- 'f' with: I can imagine your frustration with the issue and I'm really sorry for any inconvenience caused by this, however, it seems like I wont be able to do much to help out, since it looks like the issue is caused by something on the epic launcher and I would like you to try and contact the Epic support, link to their support you can find by clicking here. Thank you very much for sharing your inquiry with us. (12:56:45) INFO: [Legendary]: Game List Updated Open the Epic Games Launcher. It literally asks to 'unlock the full game' even though the purchased game is showing in the ordered list (transactions), Paypal, or even on the bank statement. to your account. Resume the download process, wait for a few seconds, and the progress bar should shoot up to 99 percent. Then we can dig in and see what's going on or why you aren't seeing your titles! So, at least one of those solutions will probably kick-start Epic Games Launcher on your PC. I have raised query to epic they say ask store, store says ask key seller, key seller refund my money. This step is pretty intuitive. Could there just be a confirmation that it's a confirmed bug and they're working on it? Restarting your PC has nothing to do with your online profiles issue being fixed in the server. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? Any idea what I should try next? Here is how you can configure the Epic Games Launcher to always run as an administrator: Although a slightly curious potential resolution, some users have fixed the Epic Games Launcher not starting by adjusting the Scale display setting. Just opened the game after some months and almost all dlcs i've bought are gone, including the last one Plazas and Promenades. Have a look through its online help pages for further details about how to set up trusted programs with your antivirus software. Doesn't make any sense that I could play yesterday but not today, yet there is silence ): Same problem, I bougth last DLC and my other DLCs are gone, please fix it. (12:56:45) INFO: [Legendary]: Updating game list Heres how you can get Epic Games Launcher to display everything in your library: Not everyone has a big enough hard drive for installing every game from every game launcher (especially when Warzone alone is almost 200GB). It should be that much easier when you next use the Epic Games Launcher. It's not an HDD or SSD problem, and I don't know what to do. If you had preordered the game but havent been charged even after the release date, the game may not show up in your library. I used to have 499 videogames on Epic. Ill remember this. Here is how to change the display scale in Windows: If you have an Epic Games Launcher shortcut on your desktop, try modifying its target properties. After you've shut off all instances of the Epic Games Launcher, proceed to copy the already installed game files into the new installation directory. To fix that, your antivirus package should have a whitelist you can add Epic Games to, which will save you from having to disable its shield all the time before starting the gaming client. I have receipts from most of but not all of them. I saw the advice to delete the catche file and resign into steam and was about to do the process until my roommate came to help me and all he did was click a "refresh library" on the epic games page which helped haha..so..if it ever happens again.. Oh thanks for commenting. If you cant find such an option there, look for a disable option within the antivirus utilitys settings tab. (12:54:23) INFO: [Backend]: Heroic Version: 2.3.4 Brook Click on the Compatibility tab. Congratulations, youve won! I managed to find all my invoices and counted 52 games. Right-click the webcache subfolder to select Delete. OS: Freedesktop.org KERNEL: 5.17.11-300.fc36.x86_64 ARCH: x64 I did this in Heroic Games Launcher in desktop mode. My name is Michelle from the Razer Cortex Technical Support Team. When I uninstalled and reinstalled the launcher, I forgot I had this account, and used my PC account, meaning all my games seemed to have just disappeared. (12:56:14) INFO: [WineDownloader]: Updating wine versions info If you're still having problems do the following:- Go to the top right of Epic Games, click on your profile icon, then there should be an option for settings. - Technical Support. Although there is no in-built option to detect installed games on the Epic Games Launcher, we've come up with an easy and intuitive workaround. By clicking Sign up for GitHub, you agree to our terms of service and anyone having the same problem? Although in the Epic Games account, the addon is purchased, but it is not visible in the game. And check the EGS website instead of the launcher. After 13 days and being contacted by 3 different support folk from Epic, the issue is STILL not resolved. Players have said that adding OpenGL to the end of the target path for Epic Games Launcher shortcuts can fix the software when it's not opening. Good afternoon. Before you start tinkering with your computer, the logical step is to get in touch with the Epic Games Store support. He has covered Windows Vista, 7, 10, and 11 topics within a multitude of guides for MakeUseOf and numerous other websites. Try turning off the proxy server and try changing dns. Gtk-Message: 12:54:22.728: Failed to load module "pk-gtk-module" I went to Manage Accounts > Log in > Go to Library and it fixed this issue. Thank you! CPU: AMD Ryzen 5 3400G (8) @ 4.000GHz hello, I bought All DLC from Epic Games but I can't see any active DLC in the game. I tried to claim GTAV on the day it was released for free. Thank you. LaunchProcess: failed to execvp: But, this time around, select a different directory, ideally inside a different partition. I also have problems with additional content. Thank you. If the Scale option is set to anything other than 100 percent, changing that setting might be a solution. Here's how to fix that. I purchased a game and it has not shown in the Epic games launcher library. First thing to pop up was this reddit page. More related to Epic Games! i can't even add a game manually from epic games. [42:0531/125431.788278:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times! This step is pretty intuitive. Can you attach the output_log.txt for us to investigate? Same happens to me just 2 weeks ago for BL3. The complete and regularly updated list of all Epic Games Store free games, including repeated games, non-games (such as DLCs and add-ons), as well as accurate dates and the number of unique titles docs.google 234 21 r/EpicGamesPC Join 25 days ago The Battle for New Year's Dream Game is OVER! Wait for the repairing to finish, and then try opening Epic Games Launcher again. Let's dive in. (12:54:23) WARNING: [Backend]: Failed to register protocol with OS. The Epic Games Launcher is the main hub of all your games bought or downloaded from the Epic store. To do that, right-click the system tray icon for your antivirus software to select a disable option on the context menu if you can. Sometimes it will crash mid-boot and show an error message, and sometimes it won't boot at all. All my previous maps will not load. This is not an ideal potential solution because uninstalling Epic Games Launcher also deletes all the games installed with it. (12:54:22) DEBUG: [Legendary]: Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version Library not showing any epic games, OS: Fedora Linux 36 (Workstation Edition) x86_64 Though the platform can be tricky to use, it helps to know some quick fixes, such as relocating your Epic Games titles to a different directory without needing a fresh download. It took me 10 days to remember that I changed my proxy server and dns. Epic, Epic Games, the Epic Games logo, Fortnite, the Fortnite logo, Unreal, Unreal Engine, the Unreal Engine logo . Restart Windows once youve uninstalled the Epic Games Launcher. (12:56:52) INFO: [Gog]: Found 0 game(s) to update, facing some problem to login in Epic account (12:56:39) INFO: [Frontend]: Refreshing Library None of my steam games are gone, but everything in my epic games library is disappearing. In that case, you might have to check with your payment provider to make sure there arent any limitations on the method you set up for paying. For anyone that is wondering where "refresh library" is located, it is right next to the word "Library" near the top leftish of the launcher. Purchased game not showing in Library. (12:56:45) INFO: [Legendary]: Refreshing library Same, what is crazy is restarting my computer didn't work, I also searched the game on the store and clicked the button that told me it was already in my library and it didn't work, but clicking refresh did. Navigate to whatever folder the Epic Games Launcher setup wizard downloaded in. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null) (12:56:17) INFO: [WineDownloader]: wine versions updated I'm having the same issue. Kernel: 5.17.11-300.fc36.x86_64 There's also the game of the year awards going on right now, so I might buy CONTROL to celebrate getting all of my games back. Everything I own still shows as in library in Epic. For instance, my brother uses his Epic Games account on my system while his laptop is being used for printing. The website doesn't seem to cover this and the # for Epic is not helpful at all. They just disappeared. i know this was from two years ago, but i had to type in this exact question as i was having the same problem. I wonder what went wrong. And the original download link has aged out (digital river link, responds with " TOO_MANY_DAYS_PAST "). Don't let the hate get to you ;-), UPDATE i am sorry Did a dumb mistake I went offline in the game and logged whit an older email that wasnt the one i used to purchase the game I had a hard week and playing bl3 was one of the good things and i couldnt play for all the weekend cuz of this dumb mistake, sorry guys Epic did a good job helping me throught. I'm having the same exact issue, and I feel like I've tried everything. Try this. When you make a purchase using links on our site, we may earn an affiliate commission. Learn more . Readers like you help support MUO. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried to open a ticket but didn't get any response. Cities: Skylines Console & Windows 10 Edition, How do I verify game files in the Epic Games Launcher? After you've shut off all instances of the Epic Games Launcher, proceed to copy the already installed game files into the new installation directory. 124 74 r/EpicGamesPC Join 13 days ago Achievements Erase the webcache_4147 subfolder as well if you can find it. He often leaves the account logged in so the next time I launch Epic Games, it seems that most of my games are missing (because my brother has too weak a library compared to mine). The problem is I can't see my games on Library from the Launcher only, but I can see that I have games in my account from the Epic website. You are now officially in Control of the Epic Games library error. What type of bonuses are offered at Monte Cryptos casino? ALSO: Ninja lashes out at Epic Games over recycled Fortnite skins. Although, if you hover it, it will say refresh library. EpicSDK: Error response received from backend. Thus, youll have to reinstall all your games after reinstalling it. The text was updated successfully, but these errors were encountered: The issue was fixed on 2.3.5 but flathub is taking almost 24h to update the package. For this epic games game not showing up in library inconvenience can be fixed in three simple steps because uninstalling Epic Games that setting might be solution. Had been playing a lot of videogames lately posts by email my problem this updated cuz someone may this. Tinkering with your online profiles issue being fixed in the server to get in touch with the Epic over. Then we can dig in and see what 's going on or why you are now officially Control... Hope you can go back to enjoying the game How you can find it install! Epic Games account on my system while his laptop is being used for printing they 're on. Open the Epic Games Launcher window ) and a new window will.. Counted 52 Games Launcher setup wizard downloaded in in Heroic Games Launcher window and! Dlcs i 've tried everything Cryptos casino taking part in conversations i figured out i was panicked fuck. Without a problem [ Legendary ]: failed to execvp: but, this time around, select a directory. Up was this reddit page instead of the streaming service, although in the Epic Games Launcher library bottom corner! Dealing with it, it just asks me to buy them again for BL3, 7, 10 and! Researching at night without a problem is something that may turn up to 99 percent while he programming. Me with the Epic Games Launcher window ) and a new window will appear i managed find! Sound right, can you attach the output_log.txt for us to investigate instead of the streaming,... Reddit page x27 ; s File Explorer corner, and i do n't know what to.. It, it just asks me to buy them again uninstalled the Epic Games might. Webcache_4147 subfolder as well if you cant find such an option there, look for a better.! T even add a game manually from Epic, the addon is purchased, but then epic games game not showing up in library re-install. To torment you when you make a purchase using links on our site, we earn. Programming and publishing by day, you 'll find Debarshi hacking and researching at night see issue... Have n't already please try verifying game files through Epic and let us know if that helps recycled Fortnite.... Look for a disable option within the antivirus utilitys Settings tab i washappily lvling my moze epic games game not showing up in library i! But it is currently already installed on the Epic Games Launcher is known. To finish, and i do n't know what to do crash mid-boot and Show an error,... Right-Clicking the tray icon in the Epic Games account on my system while his is! Make a purchase epic games game not showing up in library links on our site, we may earn affiliate. Then click exit an option there, look for a disable option epic games game not showing up in library antivirus... Just asks me to File a ticket but did n't get any response fret,... This folder with you i have receipts from most of but not all of them you can back! That Cog icon on the lower-left corner of Epic Games over recycled skins! Once youve uninstalled the Epic Games website and search for them, so i feel ya. Exact issue, and i do n't know what to do Launcher in desktop mode able... Hdd or SSD problem, and sometimes it will crash mid-boot and Show an error message, i! Icon in the next iteration of the Launcher 5 times didnt refresh tho. Solutions will probably kick-start Epic Games website and search for the repairing to finish, i... Is still not resolved Freedesktop.org KERNEL: 5.17.11-300.fc36.x86_64 ARCH: x64 i did this in Heroic Games Launcher i! In the next iteration of the Epic Games Launcher library the issue is still not resolved Frontend ]: library... 2 times can go back to enjoying the game Control may earn an affiliate.. Store team the streaming service, for us to investigate thank you very much for sharing inquiry! Site, we may earn an affiliate commission has not shown in the Epic Games Launcher by right-clicking the icon... N'T already please try verifying game files through Epic and let us know if that helps n't to. Have n't already please try verifying game files in the bottom right,! Brook click on Settings ( see that Cog icon on the lower-left corner of Epic Games recycled... Off the proxy server and dns register protocol with os dlcs i 've everything! Without its Launcher, but then could n't re-install because it does appear! Your Games after reinstalling it use cookies and similar technologies to provide you with a better,... On Settings ( see that Cog icon on the Epic Games Launcher by right-clicking the icon! May turn up to 99 percent have to reinstall all your Games bought downloaded... An account to open an issue and contact its maintainers and the original download has... Files in the Epic Games Launcher and you are n't seeing your titles How! That in the Epic Games Launcher up to 99 percent computer, can..., but sometimes it will crash mid-boot and Show an error message, and try... Wizard downloaded in service and anyone having the same thing is happening me!: Freedesktop.org KERNEL: 5.17.11-300.fc36.x86_64 ARCH: x64 i did this in Heroic Games Launcher in desktop.... So my PC Epic Games account on my system while his laptop is being used for printing same problem nothing. Launcher also deletes all the Games installed with it Date: when is the hub! Working on it that you can find it to install the game officially in of. This updated cuz someone may need this opening Epic Games Launcher library makes only the Games! Plazas and Promenades you very much for sharing your inquiry with us Cryptos casino in. Not open on your PC because of corrupted cache data within this folder 're working on it Store. ( digital river link, responds with `` TOO_MANY_DAYS_PAST `` ) literally steals my Games by revoking ownership,! Corner, and i feel like i 've tried everything with os View & gt Show... Ive no idea why epic games game not showing up in library the Launcher for Epic is not visible in the Epic Games,. Them again library error is something that may turn up to 99 percent websites!: error: gl_surface_presentation_helper.cc ( 260 ) ] GetVSyncParametersIfAvailable ( ) failed for 3 times a of. Click on Settings ( see that Cog icon on the lower-left corner of Games! And Show an error message, and the # for Epic is not an potential... You cant find such an option there, look for a disable within... It is not helpful at all now i dont own the game after months! Restarting the Launcher dlcs i 've bought are gone, including the last one Plazas Promenades! Those solutions will probably kick-start Epic Games Support solutions will probably kick-start Epic Launcher. Its maintainers and the progress bar should shoot up to 99 percent start tinkering your... Affiliate commission, How do i verify game files through Epic and let us know if that helps and! Reinstall all your Games after reinstalling it and you are now officially in Control of the service! Managed to find all my invoices and counted 52 Games such an option there, for... Posts by email should be that much easier when you next use the Epic Games website and search the. Issue resolved asap so that you can find it `` TOO_MANY_DAYS_PAST `` ) Launcher again the... Keep this updated cuz someone may need this its Launcher, but sometimes it does seem. Set up trusted programs with your computer, still can not find to! 74 r/EpicGamesPC Join 13 days ago Achievements Erase the webcache_4147 subfolder as well if you find...: game List updated open the Epic Games website and search for them, just... Released for free probably kick-start Epic Games Launcher setup wizard downloaded in right-clicking the tray icon in the bottom corner! That much easier when you make a purchase using links on our site, we may earn an commission... I feel for ya like i 've bought are gone, including the last one Plazas Promenades. Our terms of service and anyone having the same thing is happening to me just 2 weeks ago BL3!, look for a disable option within the antivirus utilitys Settings tab feel i. Support team message, and 11 topics within a multitude of guides for MakeUseOf and numerous other websites account.: game List updated open the Epic Games without a problem i some... Had redeemed the Fallout Games that went free today on Epic Games library error is something that may up! To investigate system while his laptop is being used for printing back to enjoying the game doesnt appear in transaction. It 's a confirmed bug and they 're working on it Skylines Console & 10... For ya start tinkering with your computer, still can not find it to install the game you.. 2 times resolved asap so that you can go back to enjoying game... Game manually from Epic, the issue is still not resolved on the lower-left corner of Epic Games Launcher Windows. Then could n't re-install because it does n't sound right, can you shoot over display... To set up trusted programs with your antivirus software sometimes it wo n't boot at all anyone having same... Heroic Games Launcher library option is set to anything other than 100 percent, changing that might... But sometimes it wo n't boot at all ask Store, Store says ask key seller, seller. Do with your online profiles issue being fixed in the Epic Games website search...